Advanced and Affordable
Business PBX FEATURES

IPComms hosted pbx solutions offer rich and flexible business phone features that are often associated with large, high end (and high cost) corporate phone systems. The list below includes a sample of the business phone system features available with our hosted PBX service offering.
 
If you have any questions about our features or about our products, just give us a call at 1-800-588-2350 and we’ll be happy to help you.
  • All
  • Aa Standard
  • Bb Business
  • Cc Callcenter
  • Default
  • Title
  • Random
  • icon pay per line

    Pay-Per-Line Pricing

    Share a small pool of phone lines with a large number of users. 

    • Cc Callcenter
  • icon forwarding

    Call Forwarding

    Forward to another extension or to any phone number.

    • Aa Standard
  • icon huntgroups

    Hunt Groups

    Hunt groups/User Groups allow calls to be delivered to a group of employees that share a similar office function.

    • Aa Standard
  • remote office

    REMOTE OFFICE

    Phones can register from any/multiple georgraphic locations that is IP accessible.

    • Aa Standard
  • icon findme

    Follow Me

    Incoming calls can follow users (i.e. ring desk phone, then try a cell phone...).

    • Aa Standard
  • icon route2

    Call Routing

    Deliver calls to different locations based on the caller id received or other call information.

    • Aa Standard
  • icon Music-On-Hold

    Music-On-Hold

    Upload custom music or sales message via any wav or mp3 file.

    • Aa Standard
  • icon CALL BLOCKING

    CALL BLOCKING

    Allows users to create a list of phone numbers to block or forward directly to voicemail.

    • Aa Standard
  • icon CONTACT MANAGER

    CONTACT MANAGER

    Manage your contacts. Import contacts from Outlook CSV files.

    • Aa Standard
  • icon DO-NOT-DISTURB

    DO-NOT-DISTURB

    Do not disturb sends calls directly to voicemail.

    • Aa Standard
  • icon CALL TRANSFER

    CALL TRANSFER

    Forward to another extension or to any phone number (Announced & Blind Transfer).

    • Aa Standard
  • icon CALL WAITING

    CALL WAITING

    Caller is able to place an existing call call on hold while answering a second call.

    • Aa Standard
  • icon Advanced VOICEMAIL

    Advanced Voicemail

    Access voicemail from anywhere via phone, web or as an email attachment.

    • Aa Standard
  • icon NUMBER PORTING

    NUMBER PORTING

    Keep your existing phone number. Transfer your existing number to IPComms.

    • Aa Standard
  • icon Vanity Toll-Free Numbers

    Vanity Toll-Free Numbers

    Easy-to-remember sequence of letters or numbers, free for the caller.

    • Aa Standard
  • icon Toll Free Numbers

    Toll-Free Numbers

    Toll-free (800, 877, 888) numbers let your customers call you at no cost.

    • Aa Standard
  • icon AutoAttendant

    Free Local & Long Distance

    Make free local and long-distance outbound phone calls throughout the United States & Canada*.

    • Aa Standard
  • icon AutoAttendant

    Auto Attendant

    A voice menu system that allows callers to be transferred to an extension without going through a telephone operator or receptionist.

    • Bb Business
  • icon CONFERENCE BRIDGE

    CONFERENCE BRIDGE

    Call conferencing allows groups of people to participate in single phone call simultaneously from their own phone.

    • Bb Business
  • icon Fax-to-Email

    Fax-to-Email

    Provides the ability to receive incoming faxes as email.

    • Bb Business
  • icon Dial-by-Name

    Dial-by-Name

    Dial-by-name allows an incoming caller to to find extension numbers on the system by searching for an employee name.

    • Bb Business
  • icon Hotdesking

    Hot Desking

    Allows workers to work from any desk, rather than having specific desk assignments.

    • Bb Business
  • icon TIME-OF-DAY ROUTING

    TIME-OF-DAY ROUTING

    Create call routing rules based on time-of-day or day-of-week. Direct after hours calls to announcements or third shift staff cell phones.

    • Bb Business
  • icon TIME-OF-DAY ROUTING

    Call Parking

    Put a call on hold at one phone and continue from any other phone.

    • Bb Business
  • icon ROUTE BY CALLER ID

    ROUTE BY CALLER ID

    Incoming calls can be routed based on the destination number, Caller ID, and other factors.

    • Bb Business
  • icon Professional Voice Recordings

    Professional Voice Recordings

    Get script consultation, voice talent, licensed music and studio production.

    • Bb Business
  • icon Greetings

    Greetings

    Personalize your system with custom messages, directions, music and greetings.

    • Bb Business
  • icon Greetings

    Global Numbers

    Let customers in other countries dial a local number to reach your business.

    • Bb Business
  • icon International Calling

    International Calling

    Low cost, quality driven international calling rates for your business.

    • Bb Business
  • icon Eavesdropping

    Eavesdropping

    Eavesdropping gives privileged users the ability to listen-in (eaves drop) on a call and the option to barge in on the call.

    • Cc Callcenter
  • icon CALL RECORDING

    CALL RECORDING

    Record inbound and outbound calls. Listen to past call recordings at any time. Helps with quality assurance and compliance monitoring.

    • Cc Callcenter
  • icon QUEUES

    QUEUES

    Place inbound calls on hold and in line (queued). When agents become available, queued calls are forwarded to their phone.

    • Cc Callcenter
  • icon QUEUES

    Call Monitoring

    Call monitoring enables admins to view which extensions are currently on an active call (i.e. View Active Extensions).

    • Cc Callcenter
  • icon Call Broadcasting

    Call Broadcasting

    Create a recording and create a list of phone numbers or groups to call. The system automatically calls the list and plays the recording.

    • Cc Callcenter
  • icon Direct Agent Routing

    Direct Agent Routing

    Agents can provide a direct phone number to a customer allowing them close sales and resolve support tickets more quickly.

    • Cc Callcenter
  • icon Direct Reporting

    Reporting

    View, analyze and evaluate the productivity and performance of your call center and agents.

    • Cc Callcenter
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