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Sample Configuration Guide for

SIPURA SPA941

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The x-lite softphone only allows SIP username and password registration.  If you have a Free DID, or did not choose SIP username/password registration when you signed up, you will not be able to use the x-lite sofphone

X-Lite Configuration Instructions

  1. Download the Softphone here and follow the prompts from the install wizard. Click Finish to complete the installation.
  2. Launch the softphone and wait for a window to pop up with your "SIP Accounts"  and click the add button or if x-lite is already installed, click on the "Show menu" button, and select "SIP Account Settings"


  1. Next the "Properties of Account 1" window will pop up. Place the following information there:

    1.      Display Name : Any name you wish to place here

    2.      User Name : Enter the �Username� we sent you via your service provisioning letter

    3.      Password : Type the password we assigned you via your service provisioning letter

    4.      Authorization user name : Enter the �Username� we sent you via your service provisioning letter

    5.      Domain: Enter the proxy/domain name we sent you via your service provisioning letter (usually sip2.ipcomms.net.net)

     

 


  1. Click OK, and begin making calls.

 

  1. Troubleshooting

If you get one-way audio, or cannot register you are probably behind NAT or firewall is enabled on your PC. Disable firewall on your PC and make the following changes.

- Go to  "Sip Account Settings.." on the softphone then go to properties

- Click on "Topology" tab and choose "Use local IP address" under "IP Address"

- Click "Enable ICE" option and then click on "OK" button.

Restart the application and try making calls again.


6. Begin Making Calls.