Sample Configuration Guide
for 3CX PBX
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If you have a question or comment about this 3CX to IP Communications
sample device configuration, or do you wish to add a comment that might help the
next person in their config?
Click here, and let us know. Any constructive input is always greatly
appreciated!
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PLEASE NOTE: (If
your 3CX PBX is already installed and running, you can skip to
(Configuring an IP Communications Trunk) |
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3CX can be downloaded from
http://www.3cx.com. For the purposes of this configuration guide, the
version used is v7.1.6391.0.
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Once you have downloaded the
installer, open the file and the setup tool will launch, guiding you through
configuring your 3CX. Make sure your computer has the necessary requirements
to sustain the PBX and click next twice.
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Agree to the EULA and click
next, then select an installation folder for the software and click next.
You will then select a web server. You can use the bundled server Cassini
without having to install additional software and click next. Then click
“install” to begin installation. Once installation is done, click finish,
and the user settings wizard will open
- Next,
select the language you will use and click next.
- Now,
create a New PBX and click next.
- Select
the number of digits for your extensions. 3 is default but depending on the
number of devices you will be using you can use less or more. Click next.
- In this
screen you will enter your server or domain. Enter your public IP address or
domain name. DO NOT enter your local IP address beginning in 192.xxx.x.x.
- This
next screen is for setting up your voicemail. When callers leave message on
your PBX you will be notified via e-mail. Enter your SMTP server and e-mail
address and click next.
- Here
you will create your administrator account. “admin” is the deafult user name
which you may change. Enter your password twice and click next.
- From
here you will create an extension for calls to ring to when they enter your
PBX. This is where you will define your VoIP phone, softphone, or other
device for answering calls. Click add.
- Type in
your extension number (100 is default). The rest of the fields are optional,
and may be filled out if you wish. Click add. You will go back to the
previous screen and you will now see the extension you just added in the
extensions list. You may add more extensions depending on the number of
devices you will be using. Once you are done click next.
- The
operator extension is the extension used when someone wishes to reach the
operator. Select accordingly. This feature may be disabled later. Click
next. The next screen will inform you that 3CX is able to configure your
settings for specific VoIP providers. Click next and 3CX will prepare the
information and load the stored provider settings. Once all the steps are
done and you see the word finished, click next.
- You
will then be asked to register your copy of 3CX. This step is optional and
may be skipped.
- You
will now see a congratulations screen that setup is complete. Click finish.
3CX will then open up two web pages, one on getting started with 3CX and one
for your phone system manager. This page can be accessed in the future from
the START menu.
- This is
the first screen you will see every time you open 3CX. Type in the user name
and password you created during installation and click login.
- This is
how your home screen will appear. Notice the extensions you setup during
installation now appear in the main window. From here you will need to add
your IP Communications trunk, so click on VoIP Providers in the file tree
and then click add provider in the main window.
- From
here type IP Comms in the Name of Provider field and select the radial
button next to Generic VoIP Provider and click next.
- You
must now enter the hostname for IP Comms and the server port. The server
hostname can be found in the provisioning letter sent to you by IP
Communications under “Originating IP.” The port is always 5060. Because IP
Communications provides inbound service only leave the outbound hostname
blank and click next.
- In this
screen you will enter your DID and registration information. (You will
either use IP Address authentication or SIP User Authentication, not both.)
For IP Address Authentication: If you have signed up for a FREE DID
or a paid account with IP Authentication (meaning you did not receive a SIP
Username and Password), enter your DID in the external number field and
authentication ID field. Leave the password field blank. Then enter the
maximum simultaneous calls (ports, lines, concurrent calls) you have been
provisioned and click next.
or
For SIP Username Authentication: If you have a paid account with SIP
Registration, enter the user name and password provided in the provisioning
letter you received. Then enter the maximum simultaneous calls (ports, lines,
concurrent calls) you have been provisioned and click next.
- Next,
select where you will have the call ring to once it enters your system by
selecting an extension you have already created from the drop down menu and
click next. The last screen will be for outbound dialing. Click Skip to this
screen. You should now see IP Comms in your VoIP providers list.
- Click
on the Extension Status link from the file tree to make sure your extension
is registered successfully and you are ready to receive calls to your DID.
Have a question or comment about this 3CX to IP Communications sample
device configuration, or do you wish to add a comment that might help the next
person in their config?
Click here, and let us know. Any constructive input is always greatly
appreciated!
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