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We are here to assist you with the technical aspects of starting and maintaining service with IP Communications. This area of our site provides online documents and tools that are useful for troubleshooting. We strive to bring you the most concise and useful tools to assist you in resolving technical issues 24 hours per day, 365 days per year.
 

1. Service Escalation Path (Downloadable)

2. Contact Technical Support

Engineering Questions
Email: noc@ipcomms.net
or you may open an Online Support Ticket

Order Fulfillment Questions
1-800-228-8596
1-678-460-3797

3. Please click here to update your technical information and specifiy your routing requirements.

 
 

Media gateways and soft switches, also called VoIP gateways, enables users of traditional TDM networks to move entirely into an IP environment. These devices and software applications are competitively priced, yet still deliver full Class 4 and 5 features. IP Communications seamlessly integrates with your current gateways or we can provide one for you.

Sample Cisco Configuration

 

Asterisk is a software based, open source PBX platform and was originally developed by Digium.  You can download this Free PBX software at www.digium.com.
Asterisk is a highly versatile soft PBX platform which natively supports several protocols, such as SIP & IAX, and codecs, such as G711 & GSM. Traditional PBX and some specialized IVR functions can be easily deployed using this very robust and inexpensive telephone solution. For more information on Asterisk please visit www.digium.com.

 

More Asterisk Information:

 

 

We have put together several useful tools and links to assist in building and maintaining your business.

 

• Technical Resources

 

 

 

 

 

Products & Services Questions
Email: sales@ipcomms.net
1-800-588-2350 (for North American customers)
1-678-460-1475 (for international customers)

3. Please click here to see a full list of some of our most commonly asked questions.

   
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FREE NUMBER OFFER INCLUDES ONE LOCAL NUMBER AND TWO LINES. NEW SUBSCRIBERS ONLY. PLAN FEE WAIVED BUT  TERMS OF SERVICE APPLY. IP Communications 911 service operates differently than traditional 911. See terms of service for details. *Rates exclude: regulatory and certain other charges, equipment, taxes, & shipping. Additional calling charges and/or deposits may apply on some Plans. The number transfer process takes approximately 10-15 business days from the time you confirm your transfer request.  Asterisk is a trademark of Digium Inc.
?2002-2008 IP Communications. All rights reserved.