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Questions Before You Sign Up

How may we help you?

Chat with UsGive us a call Create a Real-Time QuoteSetup a Demo Account and start placing calls in minutes

How can I keep my existing phone number?

Let us know what number you wish to have transferred, and we will check to see if that number is transferable.
Once we have verified that your phone number is transferable, simply fill-out our Local Number Porting form detailing your name, service address, and billing telephone number and return it to us to continue your transfer request.
More information on transferring your number to IP Communications.


Can I try the service before I buy?

We are so sure that you will be 100% satisfied with our service, we will give it away to prove it. We give away one free U.S. local number from one of our over 5000 service locations along with 2 free ports.  We will deliver this number to your IP enabled device and allow unlimited incoming calls at NO CHARGE.
Click here to get your free did today.


Where can I find your rates and plans?

You can find detailed information on our service rates and package prices on our Service Packages page.


How do i recharge my account for outbound calling?

Log into sipconnect.ipcomms.net with your SIP credentials. Click on the Add Outbound Credits button.


Where can I view my account balance/ credit?

Log into sipconnect.ipcomms.net with your SIP credentials. Remaining balance is listed on the main page.


How do I forward my calls

How much does it cost for outbound calling?

Do you support VoIP based faxing?

The quick answer is yes .However, as T.38 fax capabilities vary greatly between providers and equipment vendors, it depends greatly upon your device and what services you receive from IP Communications.


Can I resell IP Communications services?

For information regarding our reseller program, click here.


Does your service work with my pbx?

View our list of supported devices here.


I don't have voip equipment, what are my options?

Our service allows the use of a PC "soft phone". There are several soft phones available on the market.  We recommend both X-Lite  and Zoiper for their simplicity of use.  Instructions for downloading and installing these and other SIP devices can be found here. You will require a headset or microphone to use soft phones. 


More Frequently Asked Questions

View our complete list of FAQs here.

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Support: 1-678-460-1475


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How may we help you?

Give us a call Chat with Us Create a Real-Time QuoteCreate a demo account and get a free number for testing

Click here to see our complete FAQ list.
View our service locations.
Packages apply to new customer signups only. Existing customers to not qualify for package offerings. Limit 1 package per customer. Rates exclude: regulatory, equipment, taxes, & shipping, number porting, and related charges. IP Communications 911 service operates differently than traditional 911. See terms of service for details. Some VoIP Devices are not compatible with IP Communications T.38 fax relay
Additional PSTN calling charges and/or deposits may apply on some PSTN delivery services.

FREE NUMBER OFFER INCLUDES ONE LOCAL NUMBER AND TWO LINES. NEW SUBSCRIBERS ONLY. PLAN FEE WAIVED BUT TERMS OF SERVICE APPLY.

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