Service Update outage network

Outage Related Notifications

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Saturday, 29 April 2017


-Affecting Local Origination related services

IPComms is currently experiencing issues with several services as a result of a major underlying carrier network event: Toll Free Inbound calls received via our underlying carrier are currently not completing as expected. IPComms is working to route these TF numbers around the impacted carrier.
Telephone Numbers received from IPComms powered by our Underlying Carrier are impacted for origination calls.
IPComms is working with our underlying carrier to resolve this issue as soon as possible.

 

 

Non-outage Related Notifications

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Saturday, 29 April 2017




Auto-Refill Temporarily Unavailable:

IPComms auto-refill is currently offline. We are working to get it put back online over the next few days. In the meantime, if you are registered with our Auto-Refill service for toll free or wholesale outbound, with you will need to monitor your usage and, if necessary, manually refill (recharge) your account balance.

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Previous Notifications

Tuesday, 14 August 2015

Service Outage Reported: (Resolved)

10/15/2015 5:02PM ET: Network/Power related issue has been resolved.

10/15/2015 4:40PM ET: Power disruption at our Atlanta voice network facility. Affected customers will experience intermittent service outages during fail-over process.


Friday, 22 August 2014

Service Outage Reported: (Resolved)

8/22/2014 4:03PM ET: Network issue has been resolved.

8/22/2014 3:45PM ET: IPComms is currently experiencing an unscheduled service outage that is affecting most customers connecting to trunking.ipcomms.net servers. We are working to resolve the issue as quickly as possible. Currently there is no estimated time of repair. Updates will be provided as more information is available.


Saturday, 9 August 2014

Service Outage Reported: (Resolved)

8/9/2014 5:19PM ET: Network issue has been resolved.

8/9/2014 4:44PM ET: Partial network recovery: Network issue has been identified, and is currently being resolved. Some network endpoints may be working at this point, while others are still in-work.

8/9/2014 4:20PM ET: IPComms is currently experiencing an unscheduled service outage that is affecting most SIP Trunking customers. We are working to resolve the issue as quickly as possible.


Wednesday, 16 July 2014

Scheduled Maintenance: (Completed)

7/16/2014 11:15PM ET: Scheduled maintenance related to MyOffice PBX (Hosted PBX Service) - Completed Successfully.

7/16/2014 11:15PM ET: Scheduled maintenance related to MyOffice PBX (Hosted PBX Service) - No service interruptions expected.

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