Frequently Asked Questions About our FreeDIDs
What is a FreeDID?
Simply put, a FreeDID is a free phone number that we provide to you over the internet. As a SIP trunking provider, we stock a very large quantity of phone numbers for our customers to use for their business phone systems and other VoIP related phone applications. Often, we have over stocked phone numbers that are sitting idle. Rather than letting these number sit unused, we have decided to just give them away.
What's the difference between a FreeDID and a SimpleDID?
Our SimpleDID is the paid version of our FreeDID service. Here are some of the advantages of choosing our SimpleDID product:
- Number Selection: You get to select the actual city and state that you want your phone numbers from.
- Add-ons: You can add additional local and toll free phone numbers as well as increase the quantity of ports (concurrent call paths) you desire.
- Priority Support: All of our paid services come with priority support.
- Number Transfers: You can transfer your existing phone numbers to us, and port numbers away.
Availability?
Due to the popularity of the FreeDID offering, we limit the quantity of numbers given away per week. If the FreeDID sign up form is offline or unavailable, just check back the following week to ensure number availability. Remember, there is a strict "one number per customer" policy. We take abuse very seriously!
How Do I Get Started?
To begin, fill out the form below
Shortly thereafter, you'll receive a call from customer service to verify your information
(your account will not be active until verification has been completed). Afterwards, you’ll receive signup confirmation via email, where you will then simply login, retrieve your SIP credentials and start making calls!
Why do you do give them away?
Giving a way these overstocked numbers gives us the opportunity to showcase our quality in hopes that our FreeDID users will spread the good word about our service.
How can I use a FreeDID?
Since a FreeDID is basically a local phone number, they can be used the same way. Here are some examples:
- Receiving wi-fi phone calls - by simply downloading one of many free SIP/VoIP phone applications onto your smartphone, you can use our FreeDID to receive phone calls without using your mobile provider's network. Rather, calls are routed to your phone over your high-speed internet connection.
- Making wi-fi phone calls - since each FreeDID comes with 10 minutes of free domestic outboud calls, you can also make calls using the same free SIP/VoIP phone application.
- VoIP enabled PBXs (IP PBXs) - since our FreeDIDs are delivered using SIP trunking technology, you can easily connect them to any SIP enabled PBX such as Asterisk, 3CX, Trixbox, Elastix and more.
- A second phone line for your smartphone - many of our users use our FreeDIDs as a secondary phone number. This allows them to advertise a different phone number than their personal cell phone number when the need calls for it.
Is it really free?
Oh yeah, it's free! Just ask our over twenty thousand FreeDID subscribers. We'll provide you one phone number delivered to you via our SIP Trunk at no cost. Just connect your SIP enabled device, and begin receiving calls.
Do you provide technical support for FreeDIDs?
Yes, but... we give priority to our paid customers. If you need help you can open a ticket and we'll be with you as quickly as we can.
FreeDID Sign Up Form is Offline. Why?
If you tried to access the FreeDID page during non-business hours, you might see a message stating, "The FreeDID form is not available over the weekends". Check back anytime after 10AM Monday through 6PM Friday (EST) and we'll be happy to provide you a FreeDID.
FreeDIDs include Free Technical Support
