If we cannot transfer your number you may elect to get a new number in your area or elsewhere.
There are several reasons that may cause a failure to your transfer request. Here are some more common problems:
Number is not within our service area for transfers
Name and Address mismatch or invalid - Your number information must match exactly what your previous carrier has on their Record. If it does not match exactly, they will reject our request.
Billing Telephone Number is incorrect - Your Billing Telephone Number must match exactly what your previous carrier has on their bill. If it does not match exactly, they will reject our request.