Frequently Asked Questions About our FreeDIDs
Simply put, a FreeDID is a free phone number that we provide to you over the internet. As a SIP trunking provider, we stock a very large quantity of phone numbers for our customers to use for their business phone systems and other VoIP related phone applications. Often, we have over stocked phone numbers that are sitting idle. Rather than letting these number sit unused, we have decided to just give them away.
Our SimpleDID is the paid version of our FreeDID service. Here are some of the advantages of choosing our SimpleDID product:
Due to the popularity of the FreeDID offering, we limit the quantity of numbers given away per week. If the FreeDID sign up form is offline or unavailable, just check back the following week to ensure number availability. Remember, there is a strict "one number per customer" policy. We take abuse very seriously!
To begin, fill out the form below
Shortly thereafter, you'll receive a call from customer service to verify your information (your account will not be active until verification has been completed). Afterwards, you’ll receive signup confirmation via email, where you will then simply login, retrieve your SIP credentials and start making calls!Giving a way these overstocked numbers gives us the opportunity to showcase our quality in hopes that our FreeDID users will spread the good word about our service.
Since a FreeDID is basically a local phone number, they can be used the same way. Here are some examples:
Oh yeah, it's free! Just ask our over twenty thousand FreeDID subscribers. We'll provide you one phone number delivered to you via our SIP Trunk at no cost. Just connect your SIP enabled device, and begin receiving calls.
Yes, but... we give priority to our paid customers. If you need help you can open a ticket and we'll be with you as quickly as we can.
If you tried to access the FreeDID page during non-business hours, you might see a message stating, "The FreeDID form is not available over the weekends". Check back anytime after 10AM Monday through 6PM Friday (EST) and we'll be happy to provide you a FreeDID.
If you are unsatisfied with your IP Communications service for any reason, in the first 30 days after signing up , you can cancel and we will give you a full refund, minus any usage fees. All we ask is that you call customer support to obtain a cancellation form and return it before the 30-day period has expired.
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*E911 service operates differently than traditional 911. See Emergency Calling - 911 for important details and restrictions. All rates listed are per minute and in US Dollars. Rates are subject to change without notice. Rates & service applicable to calls made from SIP URIs. International calling may require service approval before activation. IPComms does not guarantee service quality for any service delivered via the public Internet. All outbound (long-distance) calling plans and Toll-Free inbound (800 origination) services exclude Alaska and the Yukon Territories. Unlimited calling and other services for all IPComms plans are based on normal business use by a single typical business. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, the average length of call, calling patterns, minutes used and other factors. All services are subject to our Reasonable Use Policy and Terms of Service. All prices exclude applicable taxes and fees.