Why Businesses Switch from Nextiva
Nextiva has a strong reputation for customer service and their UCaaS platform. But if you already own a PBX, their pricing model works against you.
Per-Line SIP Trunk Fees
Nextiva charges $14.95/line/month for SIP trunking on top of per-minute calling costs. IPComms charges $0 per channel — you only pay for the minutes you use. For a business with 10 concurrent call lines, that's $149.50/month in line fees you never have to pay.
Platform Upselling
Nextiva pushes customers toward their full UCaaS platform at $18.95-32.95/user/month instead of standalone SIP trunking. IPComms is a pure SIP trunking provider — it's all we do, so we do it better and at a lower price.
Contract Requirements
Nextiva's best pricing requires multi-year agreements and their SIP trunking has annual commitments. IPComms is month-to-month — no contracts, no termination fees, scale up or down whenever you need to.
IPComms vs Nextiva: Feature-by-Feature
A detailed comparison of SIP trunking capabilities, pricing, and service for 2026.
| Feature | IPComms | Nextiva |
|---|---|---|
| Outbound Rate (US) | $0.010/min | Metered or bundled |
| Inbound Rate (US) | $0.009/min | Metered or bundled |
| SIP Trunk Line Fee | $0 per channel | $14.95/line/mo |
| Per-User Fees | None | $18.95-32.95/user/mo (UCaaS) |
| Local DID Numbers | $1.50/mo | 1 per user (UCaaS) / extra cost |
| Toll-Free Numbers | $2.00/mo | Add-on cost |
| Contracts Required | No contracts | Annual/multi-year for best price |
| Use Your Own PBX | Any SIP PBX | SIP trunks available |
| Phone Support | All customers | All plans |
| Encryption | TLS 1.3 + SRTP | TLS + SRTP |
| STIR/SHAKEN | Included | Included |
| E911 | $1.50/number | Included |
| Uptime SLA | 99.99% | 99.99% |
| Number Porting | Volume discount (100+ numbers) | Free |
| PBX Compatibility | Any SIP device/PBX | Compatible SIP PBXs |
| Established | 2002 (24 years) | 2006 (20 years) |
Cost Comparison: Real Numbers
Here's what a typical business actually pays per month with each provider's SIP trunking.
IPComms
Lower CostExample: 10 DIDs, 10 concurrent lines, 5,000 outbound min, 3,000 inbound min
Nextiva SIP Trunking
Same usage: 10 DIDs, 10 concurrent lines, 5,000 outbound min, 3,000 inbound min
10 SIP trunk lines @ $14.95$149.50Pricing based on publicly available rates as of March 2026. Nextiva SIP trunking rates are for metered plans; their per-minute rates are not publicly disclosed and vary by contract. UCaaS plans ($18.95-32.95/user/mo) bundle different features at each tier.
Which Provider is Right for You?
Choose IPComms if you:
- Run an existing PBX and need pure SIP trunking, not a full UCaaS platform
- Want $0 per channel instead of paying $14.95/line/month
- Need month-to-month flexibility with no contracts
- Want transparent, published per-minute rates with no surprises
- Want to connect Microsoft Teams via Direct Routing
Nextiva may be better if you:
- Don't have a PBX and want a complete cloud phone system
- Need built-in CRM, analytics, and team collaboration tools
- Want a single vendor for voice, video, and team messaging
- Have a small team where per-user pricing is straightforward
- Prefer an all-in-one platform over managing separate services
Switching from Nextiva Takes Minutes
No downtime, no disruption. Keep your numbers, change your provider.
Sign Up & Configure
Create your IPComms account and configure your PBX with our SIP credentials. Takes under 10 minutes.
Test Your Connection
Make test calls to verify audio quality. Run both providers side-by-side during transition.
Port Your Numbers
Submit a porting request and we'll transfer your numbers from Nextiva with zero downtime.
Frequently Asked Questions
Common questions about switching from Nextiva to IPComms.
Is IPComms cheaper than Nextiva for SIP trunking?
Yes. Nextiva's SIP trunking starts at $14.95/line/month plus per-minute calling charges, and their UCaaS plans run $18.95-32.95/user/month. IPComms charges $0 per channel and only $0.009-0.010/min for calls with no per-user fees. For businesses with existing PBX systems, IPComms is significantly more affordable.
Can I switch from Nextiva to IPComms without downtime?
Yes. You can port your existing phone numbers from Nextiva to IPComms with zero downtime. The porting process typically takes 3–10 business days depending on the releasing carrier and 5-7 days for toll-free numbers. During the transition, you can set up IPComms SIP trunks alongside Nextiva and switch over when ready.
Does IPComms match Nextiva's customer service reputation?
IPComms has provided enterprise voice services since 2002 — a 24-year track record. We offer real human support via phone and email for every customer, regardless of account size. While Nextiva is known for strong customer service, IPComms delivers the same personal touch with deep SIP trunking expertise that a UCaaS generalist can't match.
Does Nextiva offer standalone SIP trunking?
Nextiva does offer SIP trunking at $14.95/line/month, but they actively push customers toward their full UCaaS platform. IPComms is a pure SIP trunking provider — it's all we do, which means better rates, deeper expertise, and no upselling to services you don't need.
What PBX systems does IPComms support?
IPComms works with any standard SIP device or PBX: Asterisk, FreePBX, 3CX, FreeSwitch, FusionPBX, Issabel, Kamailio, Yeastar, Cisco CUBE, Avaya, Genesys, and Microsoft Teams via Direct Routing. If your PBX speaks SIP, IPComms will connect to it.
Do I need a contract with IPComms?
No. IPComms is month-to-month with no contracts, no commitments, and no early termination fees. Nextiva's best pricing typically requires multi-year agreements. With IPComms, you can scale up, scale down, or cancel anytime with no penalties.