US phone numbers for Costa Rica's nearshore BPO industry. Get US DIDs and toll-free numbers with low-latency routing built for bilingual operations serving US customers.
Everything your Costa Rica-based call center needs to serve US customers with carrier-grade voice quality.
Local numbers in every US area code plus toll-free 800/888/877/866/855/844 numbers. Your Costa Rica-based agents present a US presence to every caller.
Ultra-low 50-70ms typical round-trip latency on Costa Rica-US routes. Proximity advantage means real-time voice quality comparable to domestic US calls.
Proximity to the US allows G.711 ulaw codec without bandwidth concerns. Full 64 kbps audio quality for crystal-clear voice on nearshore routes.
Costa Rica operates on Central Standard Time year-round. Overlapping business hours with US customers enable real-time support and collaboration.
Connect via SIP registration (username/password) or IP authentication (static IP whitelist). Both methods supported simultaneously for flexible deployment.
Costa Rica's bilingual talent pool excels in English-Spanish communication. Serve US English-speaking and Latin American Spanish-speaking customers on one platform.
How Costa Rican call centers use IPComms SIP trunking to serve US customers.
US toll-free and local numbers forwarded to your Costa Rica call center via SIP. Serve both English and Spanish-speaking customers with bilingual agents in San Jose, Heredia, or Alajuela.
Local presence dialing from Costa Rica to US customers. Your agents call from US area-code numbers during overlapping business hours. STIR/SHAKEN signed for maximum deliverability.
Costa Rica's high literacy rates (97%+) and technical skills make it ideal for IT help desk, technical support, and back-office operations requiring US phone connectivity.
Costa Rica is a leading nearshore BPO destination for US companies, offering a bilingual workforce, stable economy, and time zone alignment. IPComms provides the SIP trunking infrastructure that connects Costa Rica's BPO workforce to US customers.
High education standards with strong English programs
Overlapping business hours with US customers
Capital & Main BPO Hub
Tech & Call Center District
Growing BPO Center
Costa Rica's stable political environment, government support for foreign investment, and excellent infrastructure make it an attractive alternative to offshore locations.
Costa Rica-US SIP trunk configuration details for your technical team.
G.711 ulaw (Primary - Recommended)
64 kbps per call. Best audio quality. Proximity to US allows full-quality codec without bandwidth concerns. Ideal for nearshore routes.
G.729 (Secondary)
8 kbps per call. Use when bandwidth optimization is needed or for backup routing scenarios.
Authentication Methods
SIP registration (username/password) or IP authentication (static IP whitelist). Both supported simultaneously.
Typical Latency
50-70ms round-trip from Costa Rica to US. Significantly lower than offshore locations due to proximity and excellent fiber connectivity.
Optimized Routing
Traffic routed through US PoPs with optimized paths to Costa Rican networks for minimum latency on nearshore routes.
One of the longest-operating SIP trunk providers in the US
Uptime SLA with geo-redundant US infrastructure
Technical support from real SIP/VoIP engineers
Costa Rica is a leading nearshore destination for US companies due to its bilingual workforce (high English proficiency), stable political and economic environment, time zone alignment (CST/UTC-6), high literacy rates (97%+), and government support for foreign investment. Major BPO hubs include San Jose, Heredia, and Alajuela. The proximity to the US results in low latency (50-70ms) and allows for real-time collaboration during US business hours.
Typical round-trip latency from Costa Rica to the US is 50-70ms, significantly lower than offshore locations like India or the Philippines. This low latency is due to Costa Rica's proximity to the US and excellent fiber optic connectivity. IPComms optimizes routing through US PoPs to maintain consistently low latency for voice traffic. G.711 codec can be used without quality concerns due to the short distance.
Yes. Costa Rican call centers can obtain US toll-free numbers (800, 888, 877, 866, 855, 844) and local DIDs from any US area code through IPComms. These numbers are delivered via SIP trunking, allowing your Costa Rica-based agents to make and receive calls using US phone numbers. Business verification is required for toll-free numbers. Both inbound and outbound calling are supported.
Yes. Costa Rica has a strong bilingual workforce with high English proficiency, particularly in major BPO hubs like San Jose, Heredia, and Alajuela. The country's education system emphasizes English language learning, resulting in literacy rates above 97% and a large pool of Spanish-English bilingual agents. This makes Costa Rica ideal for serving both US English-speaking customers and Latin American Spanish-speaking markets.
Get US phone numbers and carrier-grade SIP trunking for your Costa Rica-based nearshore operations. No contracts, no minimums.