BYOC-ready SIP trunks for Genesys Cloud and PureConnect. Edge device support, carrier-grade reliability, and competitive per-minute rates for your contact center.
Bring Your Own Carrier for Genesys Cloud
Full Genesys Cloud Edge device compatibility
Built for high-concurrency contact center traffic
Volume pricing for high-traffic contact centers
Connect IPComms as a BYOC carrier in your Genesys Cloud environment
Navigate to Admin → Telephony → Trunks and create a new trunk:
Trunk Name: IPComms-BYOC
Trunk Type: BYOC Premises (or BYOC Cloud)
Protocol: SIP
Set the trunk connection details:
SIP Server: sip.ipcomms.net
Port: 5060 (or 5061 for TLS)
Transport: UDP / TLS
Registration: Enabled
Username: YOUR_USERNAME
Password: YOUR_PASSWORDFor BYOC Premises, configure your Edge device:
Edge Group: Your-Edge-Group
Trunk Base: IPComms-BYOC
Outbound Route: Default or custom pattern
Configure DID routing in Genesys Cloud:
Number Plan: E.164
DID Range: Your IPComms DIDs
Route to: Your queues or IVR
Place test calls and verify connectivity:
Check: Trunk Status in Telephony dashboard
Test: Outbound + Inbound calls
Verify: Audio quality and caller ID
Volume discounts available for high-traffic contact centers.
Best for predictable contact center volumes
Scale without channel limits
Yes, we support both BYOC Cloud and BYOC Premises configurations. Connect IPComms as your carrier directly within Genesys Cloud Admin.
Yes, we support PureConnect SIP line configuration. Our SIP trunks are compatible with PureConnect's SIP trunk and SIP line settings.
Our platform handles thousands of concurrent calls with carrier-grade reliability. We offer scalable capacity designed for enterprise contact center traffic.
Yes, full STIR/SHAKEN attestation for verified caller ID. Verified numbers on your account receive A-level attestation.
Get BYOC-ready SIP trunking for Genesys Cloud. Volume discounts available.