SIP Trunking for
Microsoft Teams

Connect Microsoft Teams to the PSTN with Direct Routing. Keep your existing numbers, get competitive per-minute rates, and maintain full control of your voice infrastructure.

Direct Routing

PSTN connectivity via certified SBC

Keep Your Numbers

Port existing DIDs to Teams seamlessly

Teams Native

Calls appear natively in the Teams app

Cost Effective

Lower cost than Microsoft Calling Plans

Teams Direct Routing Setup

Connect Microsoft Teams to the PSTN with IPComms SIP trunks

1

Prerequisites

What you need before starting:

Requirements:

- Microsoft 365 with Teams Phone license

- Certified SBC (AudioCodes, Ribbon, etc.)

- IPComms SIP trunk credentials

- Public IP for SBC

2

Configure Your SBC

Point your SBC to IPComms:

SIP Server: sip.ipcomms.net
Port: 5061 (TLS required for Teams)
Transport: TLS
Codec: G.711 ulaw preferred
SRTP: Required
3

Add SBC in Teams Admin Center

Register your SBC with Teams:

Teams Admin Center > Voice > Direct Routing
Add SBC: sbc.yourdomain.com
Port: 5061
Enabled: Yes
4

Create Voice Routing Policy

Configure call routing:

PSTN Usage: US-Domestic
Voice Route: IPComms-Route
Pattern: ^\+1(\d{10})$
PSTN Gateway: sbc.yourdomain.com
5

Assign Users and Test

Enable users for Direct Routing:

PowerShell:
Set-CsPhoneNumberAssignment -Identity user@domain.com
  -PhoneNumber "+12125551234"
  -PhoneNumberType DirectRouting

Teams Direct Routing Pricing

Simple, transparent pricing for Microsoft Teams PSTN connectivity.

Metered

Best for smaller Teams deployments

ChannelNo fee
Outbound$0.010/min
InboundFree
BEST VALUE VS CALLING PLANS

Pay-As-You-Go

Scale without channel limits

Monthly fee$0
Outbound$0.010/min
InboundFree

Teams Direct Routing FAQ

What is Direct Routing?

Direct Routing connects Teams Phone System to the PSTN via your own SBC and SIP trunk provider, giving you more control and lower costs than Microsoft Calling Plans.

Which SBCs are supported?

Any Microsoft-certified SBC: AudioCodes, Ribbon (Sonus), Oracle, Cisco CUBE, and others.

Can I keep my existing phone numbers?

Yes, we support full number porting. Port your existing numbers to IPComms and route them to Teams.

How does pricing compare to Calling Plans?

Direct Routing with IPComms typically costs 50-70% less than Microsoft Calling Plans, especially for high-volume users.

Ready to enable Teams calling?

Get PSTN connectivity for Microsoft Teams with Direct Routing. Lower cost than Calling Plans.