Caller ID Features
CNAM (Caller Name)
Register your business name to display on called party phones. Up to 15 characters.
Custom Outbound Number
Choose which number displays when making outbound calls. Change per extension or trunk.
Multiple Caller IDs
Set different caller IDs for different users, departments, or campaigns.
Local Presence
Show local numbers to increase answer rates in different geographic areas.
Anonymous Calling
Block caller ID when needed with *67 or account-level settings.
STIR/SHAKEN
Authenticated caller ID to prevent spoofing and improve deliverability.
How CNAM Works
CNAM (Caller Name) is a database lookup that displays your business name on the called party's phone. Here's the process:
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1
Register Your Name
Submit your business name (max 15 chars) through our portal
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2
Database Update
We register your name in the national CNAM database
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3
Lookup on Call
When you call, the receiving carrier looks up your number
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4
Name Displayed
Your business name shows on the customer's phone
Note: CNAM display depends on the receiving carrier's support. Some mobile carriers and VoIP services may not display CNAM.
CNAM Examples
Number: (404) 555-1234
CNAM: ACME CORP
Number: (678) 555-5678
CNAM: ACME SUPPORT
Number: (770) 555-9012
CNAM: ACME SALES
Different CNAM per number lets customers know which department is calling.