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SIP Trunking for India Call Centers

US phone numbers for India's BPO industry. Get US DIDs and toll-free numbers with G.729-optimized routing built for high-volume India-to-US voice traffic.

Built for India-US Voice Traffic

Everything your India-based call center needs to serve US customers with carrier-grade voice quality.

US DIDs & Toll-Free for India BPOs

Local numbers in every US area code plus toll-free 800/888/877/866/855/844 numbers. Your India-based agents present a US presence to every caller.

G.729 Codec Optimization

G.729 is the recommended codec for India-US routes, using only 8 kbps per call versus G.711's 64 kbps. Critical for BPOs running hundreds of concurrent calls over international bandwidth.

Low-Latency India-US Routing

180-250ms typical round-trip latency on India-US routes. Optimized network paths through submarine cable corridors connecting Indian BPO hubs to US points of presence.

SIP Registration & IP Authentication

Connect via SIP registration (username/password) or IP authentication (static IP whitelist). Both methods supported simultaneously for flexible deployment.

STIR/SHAKEN Compliance

All calls from your India call center are signed with STIR/SHAKEN attestation through our US network. This ensures your outbound calls to US customers are not flagged as spam.

24/7 Support Across Indian Time Zones

Round-the-clock technical support from SIP/VoIP engineers who understand India-US routing, NAT traversal, and codec optimization for international call center deployments.

Use Cases for India BPOs

How Indian call centers use IPComms SIP trunking to serve US customers.

Inbound Customer Support

US toll-free and local numbers forwarded to your India call center via SIP. Callers dial a US number and are seamlessly connected to your agents in Bangalore, Hyderabad, or Mumbai.

Outbound Sales to US

Local presence dialing from India to US customers. Your agents call from US area-code numbers, increasing answer rates. STIR/SHAKEN signed for maximum deliverability.

Blended BPO Operations

Combined inbound and outbound on a single SIP trunk. Handle customer service, sales, lead generation, and collections from one platform with unified US number management.

India: The World's Largest BPO Market

India is the largest BPO market globally, with millions of call center agents serving US and international clients. IPComms provides the SIP trunking infrastructure that connects India's BPO workforce to US customers.

Bangalore

IT & BPO Capital

Hyderabad

HITEC City Hub

Mumbai

Financial Services BPO

Delhi NCR

Gurgaon & Noida

Chennai

Voice & Back Office

Pune

Emerging BPO Hub

Technical Specifications

India-US SIP trunk configuration details for your technical team.

Codec Configuration

1

G.729 (Primary - Recommended)

8 kbps per call. Ideal for India-US routes where bandwidth efficiency is critical. Supports hundreds of concurrent calls with minimal bandwidth.

2

G.711 ulaw (Secondary)

64 kbps per call. Best audio quality. Use when bandwidth is sufficient and maximum voice clarity is needed.

Network & Authentication

Authentication Methods

SIP registration (username/password) or IP authentication (static IP whitelist). Both supported simultaneously.

Typical Latency

180-250ms round-trip from India to US. Lower end from Bangalore, Hyderabad, and Mumbai due to direct submarine cable access.

Optimized Routing

Traffic routed through US PoPs with optimized paths to Indian submarine cable landing stations for minimum latency.

Since 2002

One of the longest-operating SIP trunk providers in the US

99.999%

Uptime SLA with geo-redundant US infrastructure

24/7

Technical support from real SIP/VoIP engineers

India SIP Trunking FAQ

India-based call centers connect to IPComms US SIP trunks by configuring their PBX (such as Asterisk, FreeSWITCH, or 3CX) with IPComms SIP credentials. You can authenticate via SIP registration (username/password) or IP authentication (static IP whitelist). Your agents in Bangalore, Hyderabad, Mumbai, or any Indian city make and receive calls using US phone numbers delivered over the internet.

G.729 is the recommended primary codec for India-to-US SIP calls. It uses only 8 kbps per call compared to G.711's 64 kbps, making it far more bandwidth-efficient for international routes. This is especially important for Indian BPOs running hundreds of concurrent calls. G.711 can be used as a secondary codec when bandwidth is sufficient and maximum audio quality is needed.

Yes. Indian BPOs can obtain US toll-free numbers (800, 888, 877, 866, 855, 844) through IPComms. These numbers are delivered via SIP trunking, allowing your India-based agents to receive inbound calls from US customers on toll-free numbers. Business verification is required. You can also get US local DIDs from any area code for outbound local presence dialing.

Typical round-trip latency from India to the US is 180-250ms, depending on your location and internet connectivity. Major BPO hubs like Bangalore, Hyderabad, and Mumbai generally see latency at the lower end of this range due to better submarine cable connectivity. IPComms optimizes routing through US PoPs to minimize latency. Calls remain high quality up to 300ms when using G.729 codec with proper jitter buffer configuration.

Connect Your India Call Center

Get US phone numbers and carrier-grade SIP trunking for your India-based BPO operations. No contracts, no minimums.